Service Details

Social Listening & Public Sentiment Analysis

Understanding your audience is key to effective communication and PR strategy. Social Listening & Public Sentiment Analysis allows brands to monitor conversations, track perceptions, and gain actionable insights that guide decision-making and strengthen stakeholder relationships.

At EchoRise PR, we help organizations stay informed about what people are saying online and offline. By analyzing social media, forums, blogs, reviews, and news portals, we provide real-time intelligence on public perception, emerging trends, and potential risks. This ensures your brand can respond proactively, optimize messaging, and engage audiences effectively.

Our services include:

• Real-Time Monitoring – track brand mentions, hashtags, and relevant industry conversations across platforms.

• Sentiment Analysis – measure positive, neutral, and negative public perception.

• Competitor Insights – understand how your brand is perceived relative to competitors.

• Trend Identification – detect emerging topics and conversations relevant to your industry.

• Crisis Early Warning – identify potential reputational risks before they escalate.

• Actionable Reporting – detailed insights and recommendations to refine PR, marketing, and communication strategies.

Benefits of Social Listening & Public Sentiment Analysis:

• Make data-driven decisions to enhance brand reputation.

• Respond quickly to negative feedback or misinformation.

• Identify opportunities to engage audiences and strengthen relationships.

• Align PR campaigns with audience interests and market trends.

• Build long-term trust and loyalty through informed communication.

At EchoRise PR, we turn data into strategy, ensuring that every insight from social listening translates into better decisions, improved engagement, and stronger brand positioning.